Website Policies

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

This Terms of Use agreement was last updated: July 11, 2020. This Terms of Use agreement is effective as of: July 12, 2020.

By using thepenpaperscissors.com hereinafter referred as (“the Website”), you agree to follow and be bound by these Terms and Conditions (the “Terms and Conditions”) and agree to comply with all applicable laws and regulations. In these Terms and Conditions, the words “you” and “your” refer to each customer or Website visitor, “we”, us” and “our” refer to thepenpaperscissors.com and “Services” refers to all services provided by us. The Website’s Privacy Policy and Disclaimer are both incorporated herein by reference.

If at any time you find these Terms and Conditions unacceptable or if you do not agree to these Terms and Conditions, please do not use this Website. 

It must be noted that our terms and conditions may be revised without any prior notice to you. We are not responsible for any kind of loss occurred to you by using our services. It is your responsibility to review these Terms and Conditions periodically.

You affirm that you are more than 12 years of age and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions.

1.      Privacy Policy: The Website respects your privacy and permits you to control the treatment of your personal information. Please read our Privacy Policy for more details. In connection with the use of our services, you may be asked to provide personal information in a questionnaire, application, form or similar document or service. You may also be requested to submit the screenshots or the evidences of your transactions. This information will be protected pursuant to our Privacy Policy. By providing your personal information via any of the mediums mentioned above, you explicitly agree and give us your consent to call you regarding your complaint or any other similar service which is provided by us. You expressly give the Website a worldwide, royalty-free, nonexclusive, and fully sublicensable license to use, distribute, reproduce, modify, publish and translate this personal information solely for the purpose of enabling your use of the applicable service. You may revoke this license and terminate the Website’s rights at any time by removing your personal information from the applicable service. Further, your service requests and related documents can be stored in our database for our future references.

2.      Ownership: All rights, title and interest in and to the materials provided on this Website, including but not limited to information, documents, logos, graphics, sounds and images (the “Materials”) are owned by thepenpaperscissors.com. Except as otherwise expressly provided by the Website, none of the Materials may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted or distributed in any way and nothing on this Website shall be construed to confer any license under any of the Website’s intellectual property rights, whether by estoppel, implication or otherwise. Contact us if you have any questions about obtaining such licenses. The Website does not sell, license, lease or otherwise provide any of the Materials other than those specifically identified as being provided by thepenpaperscissors.com. Any rights not expressly granted herein are reserved by the Website.

3.      Limited Permission to Download: The Website hereby grants you permission to download, view, copy and print the Materials on any single, stand-alone computer solely for your personal, informational, non-commercial use provided that (i) the copyright and trademark notice appears in such Materials, (ii) the Materials are not used on any other Web Website or in a networked computer environment and (iii) the Materials are not modified in any way. This permission terminates automatically without notice if you breach any of the terms or conditions of these Terms and Conditions. On any such termination, you agree to immediately destroy any downloaded or printed Materials. Any unauthorized use of any Materials contained on this Website may violate copyright laws, trademark laws, laws of privacy and publicity and communications regulations and statutes.

4.      “You (the User) hereby agree that by making any call on any number mentioned by thepenpaperscissors.com on its Website or any other marketing materials, or by using the Website or filing a customer service issue or by visiting our Website and leaving your contact details, you are consenting to the Website sending you SMSs, emails and other information from time to time updating you about the details of your customer service issues, any new convenient methods of using the Website, occasional product features/updates and offers given by the Website.”

5.      License to Use: Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the WEBSITE’s content in any manner, except for modifications in filling out the Forms with your data, modifications to your developed content, modifications to your service, modifications to your profile, for your authorized use. You shall not remove any copyright notice from any document or content.

6.      Resale of Content Prohibited: By ordering any documents / content / material, you agree that they may only be used by you for your personal use and may not be sold or redistributed without the express written consent of the Website.

7.      Reviews, Comments, Communications, and Other Content: At various locations on the Website, thepenpaperscissors.com, may permit visitors to post reviews, comments, and other content (the “User Content”). Thepenpaperscissors.com is not the publisher or author of such User Content. It is a passive service for storage and dissemination of the ideas and opinions that the Website members may choose to post and distribute as User Content. The Website does not screen works before they are posted, and no prior approval is required for posting. the Website disclaims all copyright and ownership in such works and all responsibility for them. Thepenpaperscissors.com has the right, in our sole and absolute discretion, to (i) edit, redact or otherwise change any User Content, (ii) re-categorize any User Content to place it in a more appropriate location or (iii) pre-screen or delete any User Content that is determined to be inappropriate or otherwise in violation of these Terms and Conditions, including but not limited to User Content containing offensive language and advertisements. Thepenpaperscissors.com reserves the right to refuse service to anyone and to cancel user access at any time.

8.      Responsibility for User Content: You are legally responsible for any User Content you post on any thepenpaperscissors.com service. You are solely responsible for honoring the rights of others, including intellectual-property rights (copyright, patent and trademark), the right to privacy and the right not to be libeled or slandered. 
Your access to the postings that users have posted as User Content is for your personal use only. If you want to redistribute postings you find as User Content, it is your responsibility to obtain permission from the poster (and any other person with rights in such work). You agree to help protect your account and the security of other users by guarding your password. If you have reason to believe your password has been compromised or there has been any unauthorized use of your account, contact thepenpaperscissors.com via admin@thepenpaperscissors.com as soon as possible. Furthermore, thepenpaperscissors.com shall in no way, be held liable for any loss of your personal data, dissemination or misuse of the same, which might happen during such period of time.

9.      No warranty. The website and all materials, documents or forms provided on or through your use of the website are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, thepenpaperscissors.com expressly disclaims all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.
Thepenpaperscissors.com makes no warranty that: (a) the website or the materials will meet your requirements; (b) the website or the materials will be available on an uninterrupted, timely, secure or error-free basis; (c) the results that may be obtained from the use of the website, or any materials offered through the website, will be accurate or reliable; or (d) the quality of any products, services, information or other material purchased or obtained by you through the website or in reliance on the materials will meet your expectations.
Obtaining any materials through the use of the website is done at your own discretion and at your own risk. Thepenpaperscissors.com shall have no responsibility for any damage to your computer system or loss of data that results from the download of any content, materials, information or software.

10.  Limitation of liability: In no event shall thepenpaperscissors.com, our officers, directors, employees or agents be liable for any indirect, punitive, special, incidental or consequential damage (including but not limited to loss of business, revenue, profits, use, data or other economic advantage), however it arises, whether in an action of contract, negligence or other tortious action, or arising out of or in connection with the use or inability to use this website or materials available from this website, even if thepenpaperscissors.com has been previously advised of the possibility of such damage. If your use of materials from this website results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

11.  Indemnification: You agree to defend, indemnify and hold harmless thepenpaperscissors.com, our officers, directors, shareholders, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the Website and the Materials.

12.  Compliance with IP Laws: When accessing thepenpaperscissors.com or using the Website’s Service, you agree to obey the law and you agree to respect the intellectual property rights of others. Your use of the Service and the Website is at all times governed by and subject to laws regarding copyright, trademark and other intellectual property ownership. You agree not to upload, download, display, perform, transmit or otherwise distribute any information or content in violation of any third party’s copyrights, trademarks or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright ownership and use of intellectual property, and you shall be solely responsible for any violations of any relevant laws and for any infringements of third party rights caused by any content you provide or transmit or that is provided or transmitted using your thepenpaperscissors.com user account.

13.  Governing Law: By using this Website, you expressly agree that your rights and obligations shall be governed by and interpreted in accordance with the laws of India and subject to the jurisdiction of the courts of Mumbai, Maharashtra, India.

14.  Acknowledgement. By using thepenpaperscissors.com services or accessing the thepenpaperscissors.com website, you acknowledge that you have read these terms and conditions and agree to be bound by them.

15.  Questions/ Queries: Any questions, queries or clarifications regarding our Terms and Conditions can be directed to: admin@thepenpaperscissors.com.

 

 

Privacy Policy

1.      Introduction

We value your trust your place in us and we hold all personal information you provide to us in absolute privacy.

By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

 

2.      The information we collect

To access and utilize thepenpaperscissors.com products and services, thepenpaperscissors.com requires each customer to provide us with personal information (‘Personally Identifiable Information’). Once you give us your personal information, you are not anonymous to us.

Where possible, we indicate which fields are required and which fields are optional.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information.

We may record conversations on call or chat for providing services, improving quality of services and to resolve complaints, disputes etc.

We may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email address and postal address. The information that we collect will be used to contact or identify you.

We may also collect photograph from you but will publish on the website only based on your consent.

We may collect feedback through surveys or in other ways.

We may collect information from social media such as Facebook or google+ if you use the same for login / sign up purpose.

 

3.      How we use the information we collect

The information collected will be used for business purpose, strictly for providing services.

 

4.      How we share the information we collect

We keep your Personally Identifiable Information private and will not share it with third parties unless you specifically approve of the disclosure, or if thepenpaperscissors.com is required by law to comply with a valid legal requirement such as law, regulation, search warrant, subpoena or court order.

We will not share your personal details with any third party except to provide you services and resolve your complaint, unless otherwise authorized by you.

If you choose to post messages on our success stories or leave feedback or in any other way, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

 

5.      Your preferences

Through your profile settings, you can choose which communications you receive from us, manage your public information, and set your sharing preferences. However, please note that it may not be possible to make certain information private due to service limitations

To change, customize, or limit access to or sharing of information collected from Facebook or Google+, please visit your account settings on that service.

 

6.      Transfer to other countries

We will never transfer your personal information outside India. If there is a need, we will inform you before doing so.

 

7.      External Links

We may display advertisements from third parties and other content which links to third party websites. We cannot control or be held responsible for third parties’ privacy practices and content. Please read their privacy policies on their websites to find out how they collect and process your personal information.

 

8.      Payment Security

We are using a third-party payment partner who provides SSL gateway to process your payments

For other modes of payments, we ensure reasonable security measures are implemented

 

9.      Security

Your password and username will protect your account. The confidentiality of your password and username is solely your responsibility. You are requested to use a unique and strong password. You are fully responsible for any activities that occur on your account. If for some reason, you become aware of any unauthorized user in your account, or you become aware of any breach of security you agree to immediately send an email to us.

You also agree to exit from the website by logging off at the end of each session.

We will not be liable for any loss or damage arising from your failure to meet these requirements.

To prevent unauthorized access, we have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect, store, transfer and process. Information is also disposed in a secure manner.

Documents are delivered to you either via physical mail or via e-mail.

While we take reasonable data protection precautions, no security measures are completely secure, and we do not guarantee the security of user information at any time.

 

10.  Service Providers

We may employ third-party companies and individuals due to the following reasons:

o   To facilitate our Service;

o   To provide the Service on our behalf;

o   To perform Service-related services; or

o   To assist us in analyzing how our Service is used.

We want to inform our service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

 

11.  Accessing and updating user information

Only authorized individuals can access your information on need to know basis as per requirement of your service request. All authorized individuals are required to adhere to our strict privacy policies and non-disclosure agreements. Any individual who violates these agreements is subject to termination and other measures, including criminal prosecution.

 

12.  Complaint management

Data and meta-data related to you and your complaint may be aggregated, assessed, analyzed and used for improving our ability to provide our service as well as to brands which may use this information for their marketing or customer service improvement purposes.

This data may also be used in presenting better information, advertisement or offers to you in the future. By providing your personal information to thepenpaperscissors.com in an application questionnaire, mail or any other form, you explicitly agree and give us your consent to call or email or use your data; regarding your complaint or any other similar service which is provided by us. In this course your information may be used for statistical and/or other purposes. We will not disclose, sell, share or in any way reveal your information to any other third party.

We reserve the right to display certain information about you on our website including your name, the company against whom you have complained, the kind of complaint and other such data which does not identify you specifically. We will obviously share all the details of your complaint with the company against whom the complaint has been made unless you specifically request us to do otherwise.

We may send you newsletters with consumer rights related information, other promotional emails or SMSs about the status and updates on your complaint or issue. If you do not wish to receive our newsletter after the first time, you can easily click unsubscribe at the bottom of the email. 

 

13.  Marketing

Further, through a combination of both internal and third-party tracking codes as well as cookies, information can be tracked when a visitor enters the web site including IP address, domain server, type of computer used to access the site, type of web browser (collectively ‘Traffic Data’). Thepenpaperscissors.com uses such data for general marketing purposes and in-order to help enhance customer experience on the website. We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags also known as single pixel GIFs or web beacons to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. You further agree and consent to be bound by the terms of our Privacy Policy. If you choose to visit other websites, we are not responsible for the Privacy Practices or content of those other websites, and it is your responsibility to review the Privacy Policies at those websites to confirm that you understand and agree with their policies.

 

14.  Information about cookies & similar technologies

We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

Additionally, though rare, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

 

15.  Changes to the Privacy Policy

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

 

16.  Contact us

Any questions, queries or clarifications regarding our Privacy Policy can be directed to: admin@thepenpaperscissors.com.

 

 

Disclaimer

The thepenpaperscissors.com Website provides general information only about the services we provide.  It is not intended to be complete or definitive.  The services provided by Thepenpaperscissors.com, the services described on the website, and the content of this website is subject to change at any time without notice.

Thepenpaperscissors.com does not give warranty or accept any responsibility for outdated or inaccurate information on this site.

Persons requiring confirmation of any information should refer contact thepenpaperscissors.com directly at admin@thepenpaperscissors.com.

Thepenpaperscissors.com may provide hypertext links to a number of other web sites as a service to users of this site.  This service does not mean that thepenpaperscissors.com endorses these sites or material on them in any way. Thepenpaperscissors.com is not responsible for the use of a hypertext link for which a commercial charge applies. It cannot guarantee that these links will always be available, and/or free of any defects, including viruses.

 

Refund & Cancellation policy

We will refund 100% of the amount paid by you only if the event/contest is cancelled from our side. Please ensure you adhere to the event registration due date. Any payment received for an event post the due date will not be refunded.

We provide refund in two ways.

a)      refund to original source of payment, or;

b)     we issue a credit note which can be used by the customer for taking any other services provided by thepenpaperscissors.com

Kindly note, we do not allow refund or cancellation for any other order placed.

In case of any other issues / refunds, please contact us.

Our refund policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.